1 00:00:01,305 --> 00:00:02,741 Man: OH, GOD! 2 00:00:02,785 --> 00:00:04,395 Narrator: PASSENGERS FIGHT FOR THEIR LIVES 3 00:00:04,439 --> 00:00:07,268 INSIDE A BURNING PLANE AT DALLAS/FORT WORTH AIRPORT. 4 00:00:07,311 --> 00:00:09,183 Pilot: HEY, HEY, WHAT'S HAPPENING HERE? 5 00:00:09,226 --> 00:00:12,447 Narrator: A BRAND NEW L-1011 CRASHES IN A REMOTE SWAMP 6 00:00:12,490 --> 00:00:14,057 IN THE FLORIDA EVERGLADES. 7 00:00:14,101 --> 00:00:16,842 Man: ALL HELL BROKE LOOSE. 8 00:00:16,886 --> 00:00:17,887 Automation: TERRAIN, TERRAIN. 9 00:00:17,930 --> 00:00:19,584 Pilot: WHY IS THAT GOING OFF? 10 00:00:19,628 --> 00:00:21,673 Narrator: AND A SUKHOI SUPERJET 100 11 00:00:21,717 --> 00:00:24,502 SLAMS INTO A MOUNTAIN SOUTH OF JAKARTA. 12 00:00:24,546 --> 00:00:28,332 Man: WHY WAS THE PLANE SO FAR OFF COURSE? 13 00:00:28,376 --> 00:00:31,640 Narrator: THREE DEVASTATING DISASTERS. 14 00:00:31,683 --> 00:00:34,904 INVESTIGATORS ARE BAFFLED BY THE EVIDENCE THEY UNCOVER. 15 00:00:34,947 --> 00:00:36,253 Man: TAKE A LOOK AT THIS! 16 00:00:36,297 --> 00:00:38,386 REALLY GROUND DOWN. 17 00:00:38,429 --> 00:00:41,650 Woman: GENTLEMEN, HOW'S IT GOING IN HERE? 18 00:00:41,693 --> 00:00:42,999 Man: IS THAT THE FLIGHT ATTENDANT? 19 00:00:43,043 --> 00:00:44,870 AND WHAT IS SHE DOING IN THERE NOW? 20 00:00:44,914 --> 00:00:47,873 Man: WE WERE AMAZED AT THE LACK OF DISCIPLINE IN THE COCKPIT. 21 00:00:47,917 --> 00:00:49,919 Captain: GET DOWN THERE AND SEE IF THAT DAMN THING... 22 00:00:49,962 --> 00:00:52,574 Officer: IT WON'T COME OUT, BOB. 23 00:00:52,617 --> 00:00:56,186 Narrator: ALL THREE CRASHES TRIGGERED BY AN IDENTICAL CAUSE: 24 00:00:56,230 --> 00:00:58,232 A FATAL DISTRACTION. 25 00:01:01,278 --> 00:01:02,279 Flight Attendant: LADIES AND GENTLEMEN, 26 00:01:02,323 --> 00:01:03,280 WE ARE STARTING OUR APPROACH. 27 00:01:03,324 --> 00:01:04,847 Pilot: WE LOST BOTH ENGINES! 28 00:01:04,890 --> 00:01:05,978 Flight Attendant: PUT THE MASK OVER YOUR NOSE. 29 00:01:06,022 --> 00:01:07,067 EMERGENCY DESCENT. 30 00:01:07,110 --> 00:01:08,372 Pilot: MAYDAY! MAYDAY! 31 00:01:08,416 --> 00:01:09,895 Flight Attendant: BRACE FOR IMPACT! 32 00:01:09,939 --> 00:01:11,462 Controller: I THINK I LOST ONE. 33 00:01:11,506 --> 00:01:14,204 Man: INVESTIGATION STARTING INTO THIS TRAGEDY... 34 00:01:14,248 --> 00:01:15,814 Man: HE'S GONNA CRASH! 35 00:01:15,858 --> 00:01:26,173 ♪ 36 00:01:26,216 --> 00:01:27,478 Narrator: IT'S ANOTHER HECTIC MORNING 37 00:01:27,522 --> 00:01:29,567 AT DALLAS/FORT WORTH INTERNATIONAL, 38 00:01:29,611 --> 00:01:33,528 THE THIRD BUSIEST AIRPORT IN AMERICA. 39 00:01:33,571 --> 00:01:35,486 Controller: 1056, FLY HEADING ONE-EIGHT-FIVE, 40 00:01:35,530 --> 00:01:39,490 RUNWAY ONE-EIGHT-LEFT, CLEARED FOR TAKEOFF. 41 00:01:39,534 --> 00:01:42,580 Narrator: CONTROLLERS HERE HANDLE MORE THAN 670,000 42 00:01:42,624 --> 00:01:45,235 TAKEOFFS AND LANDINGS EVERY YEAR. 43 00:01:49,109 --> 00:01:50,545 Controller: 1141, PUSH OFF OF 15. 44 00:01:50,588 --> 00:01:52,112 LET'S GO TAIL STRAIGHT BACK, PREPARE TO TAXI. 45 00:01:52,155 --> 00:01:54,984 CALL ME WHEN YOU'RE READY. 46 00:01:55,027 --> 00:01:56,551 Wilson Kirkland: OKAY. 47 00:01:56,594 --> 00:01:58,466 Larry Davis: BRAKES OFF AND TAIL STRAIGHT BACK. 48 00:01:58,509 --> 00:01:59,815 Kirkland: ROGER. 49 00:02:01,904 --> 00:02:04,863 Narrator: THE PILOTS OF DELTA AIRLINES FLIGHT 1141 50 00:02:04,907 --> 00:02:10,913 PREPARE THEIR BOEING 727 FOR A FLIGHT TO SALT LAKE CITY, UTAH. 51 00:02:10,956 --> 00:02:12,610 Crewmember: CLEAR TO START ENGINES. 52 00:02:12,654 --> 00:02:14,743 Steven Judd: BEACON? Kirkland: IT'S ON. 53 00:02:14,786 --> 00:02:17,267 Judd: PARKING BRAKE? Kirkland: IT'S OFF. 54 00:02:17,311 --> 00:02:18,486 Narrator: CAPTAIN LARRY DAVIS 55 00:02:18,529 --> 00:02:20,227 AND FIRST OFFICER WILSON KIRKLAND 56 00:02:20,270 --> 00:02:23,447 ARE BOTH VETERAN DELTA PILOTS. 57 00:02:23,491 --> 00:02:25,362 Judd: START VALVE CLOSED? 58 00:02:25,406 --> 00:02:27,103 Narrator: FLIGHT ENGINEER STEVEN JUDD 59 00:02:27,147 --> 00:02:30,367 IS THE NEWEST MEMBER OF THE TEAM. 60 00:02:30,411 --> 00:02:32,152 Controller: DELTA 1141, GIVE ME A RIGHT TURN, 61 00:02:32,195 --> 00:02:34,980 BRING IT BETWEEN SOUTH RAMP AND 30, HOLD SHORT OF INNER. 62 00:02:35,024 --> 00:02:36,852 Kirkland: 1141, ROGER. 63 00:02:36,895 --> 00:02:39,463 Paul Verheyden: EXCUSE ME. CAN I HAVE A COFFEE? 64 00:02:39,507 --> 00:02:40,464 Dixie Dunn: I'M SORRY, YOU'LL HAVE TO WAIT 65 00:02:40,508 --> 00:02:43,380 UNTIL WE'RE IN THE AIR. 66 00:02:43,424 --> 00:02:45,034 Narrator: PAUL VERHEYDEN IS AN ARCHITECT 67 00:02:45,077 --> 00:02:47,428 FLYING TO UTAH ON BUSINESS. 68 00:02:47,471 --> 00:02:50,344 Verheyden: I HAD A PROJECT JUST OUTSIDE SALT LAKE CITY. 69 00:02:50,387 --> 00:02:53,216 I HAD TO GO UP THERE TO MAKE SOME FIELD SURVEYS. 70 00:02:53,260 --> 00:02:57,002 BASICALLY, YOU KNOW, A ROUTINE TRIP. 71 00:02:57,046 --> 00:02:59,570 Narrator: THE PLANE IS READY FOR DEPARTURE, 72 00:02:59,614 --> 00:03:02,269 BUT THE 727'S PROGRESS ONTO THE TAXIWAY 73 00:03:02,312 --> 00:03:04,662 IS STALLED BY OTHER PASSING PLANES. 74 00:03:04,706 --> 00:03:06,098 Judd: HOPEFULLY WE'LL GET OUT OF HERE 75 00:03:06,142 --> 00:03:08,753 WHILE WE STILL HAVE TEETH IN OUR MOUTHS. 76 00:03:08,797 --> 00:03:10,842 Kirkland: GROWING GRAY AT THE SOUTH RAMP. 77 00:03:10,886 --> 00:03:11,843 [CHUCKLES] 78 00:03:13,671 --> 00:03:15,630 Narrator: DIXIE DUNN IS A SENIOR FLIGHT ATTENDANT 79 00:03:15,673 --> 00:03:18,502 WITH MORE THAN 30 YEARS' EXPERIENCE. 80 00:03:20,287 --> 00:03:22,767 Dunn: GENTLEMEN, HOW'S IT GOING IN HERE? 81 00:03:22,811 --> 00:03:25,379 Davis: WE'RE GONNA GO ALL THE WAY DOWN THERE, 82 00:03:25,422 --> 00:03:29,296 AND ONCE ALL THOSE PLANES ARE GONE, WE CAN GO, TOO. 83 00:03:31,646 --> 00:03:33,778 Controller: 1141, COME SOUTH ON THE INNER UNTIL TAXIWAY 21, 84 00:03:33,822 --> 00:03:36,433 THEN MOVE TO THE OUTER, HOLD SHORT AT 19. 85 00:03:36,477 --> 00:03:39,349 Kirkland: 1141, ROGER. 86 00:03:39,393 --> 00:03:41,743 Narrator: THE 727 IS FINALLY CLEARED TO TAXI 87 00:03:41,786 --> 00:03:43,353 TOWARD THE RUNWAY. 88 00:03:43,397 --> 00:03:47,618 BUT NOW THERE'S A LONG LINE-UP OF PLANES AHEAD OF THEM. 89 00:03:47,662 --> 00:03:51,013 Dunn: SO, WHAT ELSE ARE WE GONNA TALK ABOUT? 90 00:03:51,056 --> 00:03:52,536 Kirkland: WELL, WE COULD DISCUSS THE DATING HABITS 91 00:03:52,580 --> 00:03:53,755 OF OUR FLIGHT ATTENDANTS. 92 00:03:53,798 --> 00:03:55,235 Dunn: OH! 93 00:03:55,278 --> 00:03:56,236 Kirkland: THAT WAY WE HAVE IT ON THE RECORDER, 94 00:03:56,279 --> 00:03:57,585 YOU KNOW, IN CASE WE CRASH. 95 00:03:57,628 --> 00:03:59,848 [CHUCKLING] 96 00:04:01,502 --> 00:04:03,155 Judd: GOOD MORNING, LADIES AND GENTLEMEN. 97 00:04:03,199 --> 00:04:06,985 WE ARE NUMBER FOUR FOR DEPARTURE. 98 00:04:07,029 --> 00:04:10,206 FLIGHT ATTENDANTS, PREPARE THE CABIN, PLEASE. 99 00:04:10,250 --> 00:04:11,338 Dunn: WE ARE READY. 100 00:04:11,381 --> 00:04:12,991 Kirkland: THANK YOU. 101 00:04:16,038 --> 00:04:19,215 Narrator: AS THE AIR TRAFFIC CONTROLLER JUGGLES MANY PLANES, 102 00:04:19,259 --> 00:04:22,697 HE SEES AN OPPORTUNITY TO CLEAR THE LOGJAM. 103 00:04:22,740 --> 00:04:23,741 Controller: 1141, TAXI TO POSITION 104 00:04:23,785 --> 00:04:27,092 RUNWAY ONE-EIGHT-LEFT AND HOLD. 105 00:04:27,136 --> 00:04:30,139 Kirkland: OKAY, 1141'S POSITION AND HOLD. 106 00:04:30,182 --> 00:04:33,708 Narrator: IT'S AN UNEXPECTED BUT WELCOME CHANGE OF PLANS. 107 00:04:33,751 --> 00:04:37,015 DELTA 1141 IS BUMPED TO THE FRONT OF THE LINE. 108 00:04:41,977 --> 00:04:43,631 Judd: SHOULDER HARNESS? Kirkland: THEY'RE ON. 109 00:04:43,674 --> 00:04:44,980 Judd: FLAPS? Officer: 15-15, GREEN LIGHT. 110 00:04:45,023 --> 00:04:46,198 Judd: FLIGHT CONTROL? 111 00:04:46,242 --> 00:04:47,678 Kirkland: TOPS AND BOTTOMS CHECKED. 112 00:04:47,722 --> 00:04:49,114 Judd: NAV INSTRUMENTS? Kirkland: THEY'RE SET. 113 00:04:49,158 --> 00:04:50,333 Judd: TAKEOFF BRIEFING. 114 00:04:50,377 --> 00:04:52,814 Kirkland: IS COMPLETE. 115 00:04:52,857 --> 00:04:54,946 Verheyden: UGH. FINALLY. 116 00:04:56,731 --> 00:04:58,472 Controller: DELTA 1141, FLY HEADING ONE-EIGHT-FIVE, 117 00:04:58,515 --> 00:05:00,561 RUNWAY ONE-EIGHT-LEFT, CLEARED FOR TAKEOFF. 118 00:05:00,604 --> 00:05:03,346 Kirkland: 1141, ONE-EIGHT-FIVE, CLEARED TO GO. 119 00:05:08,525 --> 00:05:11,267 POWER SET. ENGINE INSTRUMENTS LOOK GOOD. 120 00:05:18,100 --> 00:05:20,058 AIRSPEED'S COMING UP ON BOTH SIDES. 121 00:05:20,102 --> 00:05:21,582 80 KNOTS. 122 00:05:25,281 --> 00:05:26,500 V-R. 123 00:05:29,459 --> 00:05:32,288 V-2. 124 00:05:32,332 --> 00:05:33,333 Davis: SOMETHING'S WRONG! 125 00:05:33,376 --> 00:05:35,596 Kirkland: WE GOT ENGINE FAILURE. 126 00:05:35,639 --> 00:05:36,597 Davis: COME ON. 127 00:05:36,640 --> 00:05:38,120 FULL POWER! 128 00:05:40,601 --> 00:05:43,255 WE'RE NOT GONNA MAKE IT! 129 00:05:43,299 --> 00:05:45,388 [SCREAMING] 130 00:05:50,611 --> 00:05:52,787 [SCREAMING] 131 00:05:59,315 --> 00:06:04,015 [COUGHING] 132 00:06:04,059 --> 00:06:06,801 Narrator: AS THE CABIN FILLS WITH SMOKE AND FIRE, 133 00:06:06,844 --> 00:06:10,805 108 PEOPLE STRUGGLE TO GET OUT OF THE PLANE ALIVE. 134 00:06:10,848 --> 00:06:13,416 Verheyden: OH, GOD! 135 00:06:13,460 --> 00:06:17,464 IT WAS SO DARK, SO BLACK AND SO THICK, 136 00:06:17,507 --> 00:06:18,682 I COULD NOT BREATHE. 137 00:06:18,726 --> 00:06:21,729 [COUGHING] 138 00:06:21,772 --> 00:06:23,687 I WAS ON MY LAST BREATH. 139 00:06:23,731 --> 00:06:28,344 FLASHING THROUGH MY MIND WAS MY WIFE AND TWO KIDS, 140 00:06:28,388 --> 00:06:31,565 AND THIS IS IT. 141 00:06:37,005 --> 00:06:39,050 [SIREN] 142 00:06:39,094 --> 00:06:42,576 Narrator: INCREDIBLY, 94 PEOPLE MAKE IT OFF THE PLANE ALIVE, 143 00:06:42,619 --> 00:06:46,188 INCLUDING THE PILOTS AND PAUL VERHEYDEN. 144 00:06:46,231 --> 00:06:47,537 Verheyden: I LOOKED BACK, 145 00:06:47,581 --> 00:06:50,758 AND I COULD SEE THE PLANE WAS BURNING UP. 146 00:06:52,455 --> 00:06:55,197 Narrator: FLIGHT ATTENDANT DIXIE DUNN AND 13 OTHERS 147 00:06:55,240 --> 00:06:56,938 ARE NOT SO LUCKY. 148 00:07:01,116 --> 00:07:02,900 [FIRE EXTINGUISHER WHOOSHES] 149 00:07:03,640 --> 00:07:05,555 [COUGH] 150 00:07:05,599 --> 00:07:06,991 Narrator: INVESTIGATORS FROM 151 00:07:07,035 --> 00:07:08,906 THE NATIONAL TRANSPORTATION SAFETY BOARD 152 00:07:08,950 --> 00:07:12,606 ARE QUICK TO ARRIVE. 153 00:07:12,649 --> 00:07:13,868 Jim Cash: IT IS A LONG RUNWAY. 154 00:07:13,911 --> 00:07:16,218 THERE WAS NO WEATHER AT THE TIME. 155 00:07:16,261 --> 00:07:19,917 THERE'S, WAS NO REASON HE SHOULDN'T HAVE GOTTEN OFF. 156 00:07:19,961 --> 00:07:21,310 SO WE KNEW THERE WAS SOMETHING WRONG 157 00:07:21,353 --> 00:07:24,966 WITH EITHER THE AIRPLANE OR CONFIGURATION. 158 00:07:25,009 --> 00:07:27,011 NOW WE'RE GETTING SOMEWHERE. 159 00:07:27,055 --> 00:07:31,233 Narrator: SOON AFTER THE CRASH, THE BLACK BOXES ARE RECOVERED. 160 00:07:31,276 --> 00:07:34,976 Cash: MAKE SURE YOU GET THOSE TO D.C. ASAP. 161 00:07:35,019 --> 00:07:37,500 Narrator: WITH THE RECORDERS ON THEIR WAY FOR ANALYSIS, 162 00:07:37,544 --> 00:07:40,851 INVESTIGATORS HUNT FOR CLUES ON SITE. 163 00:07:40,895 --> 00:07:43,637 Cash: TAKE A LOOK AT THIS! 164 00:07:43,680 --> 00:07:48,250 THE BACK OF THE WING HERE, IT REALLY GROUND DOWN. 165 00:07:48,293 --> 00:07:51,819 THE SKID SHOE LOOKS LIKE IT HIT THE GROUND, TOO. 166 00:07:51,862 --> 00:07:53,560 Jim Ritter: ON THE BOEING 727, 167 00:07:53,603 --> 00:07:57,781 IT HAS A TAIL SKID IN THE VERY AFT PART OF THE FUSELAGE, 168 00:07:57,825 --> 00:08:00,784 AND IT'S A LITTLE METAL SHOE THAT RIDES BELOW THE FUSELAGE 169 00:08:00,828 --> 00:08:04,745 IN CASE THE AIRPLANE'S NOSE IS ROTATED UP TOO HIGH, 170 00:08:04,788 --> 00:08:06,268 YOU WOULD ACTUALLY HIT THIS TAIL SKID 171 00:08:06,311 --> 00:08:10,272 BEFORE YOU WOULD HIT THE BOTTOM OF THE FUSELAGE. 172 00:08:10,315 --> 00:08:11,969 Cash: LET'S FIND OUT WHERE IT HIT. 173 00:08:14,319 --> 00:08:18,019 FIRST IMPACT WITH THE SKID SHOE, RIGHT THERE. 174 00:08:18,062 --> 00:08:21,675 MARK AND MEASURE, PLEASE. 175 00:08:21,718 --> 00:08:25,287 Ritter: TO STRIKE THE TAIL SKID, WE KNEW THAT THE AIRPLANE 176 00:08:25,330 --> 00:08:27,637 WAS AT A 10-DEGREE NOSE-UP PITCH ATTITUDE 177 00:08:27,681 --> 00:08:31,206 AT THAT POINT ALONG THE RUNWAY. 178 00:08:31,249 --> 00:08:33,251 Narrator: TEN DEGREES NOSE-UP IS ENOUGH ANGLE 179 00:08:33,295 --> 00:08:37,691 TO GET A 727 AIRBORNE SAFELY. 180 00:08:37,734 --> 00:08:40,432 BUT THAT DIDN'T HAPPEN. 181 00:08:40,476 --> 00:08:42,522 THE QUESTION IS WHY. 182 00:08:44,436 --> 00:08:49,703 Cash: OKAY, SO THE PLANE IS GOING DOWN THE RUNWAY. 183 00:08:49,746 --> 00:08:52,444 IT CAN'T GET IN THE AIR. 184 00:08:52,488 --> 00:08:57,624 ITS TAIL STARTS TO DRAG AND THE RIGHT WING HITS THE GROUND. 185 00:08:57,667 --> 00:09:00,017 Narrator: THEY TRY TO ELIMINATE AS MANY POSSIBLE CAUSES 186 00:09:00,061 --> 00:09:02,890 FOR THE FAILED TAKEOFF AS THEY CAN. 187 00:09:05,022 --> 00:09:07,372 Cash: WHAT WAS THE WEIGHT OF THE PLANE? 188 00:09:10,332 --> 00:09:14,379 Don Smith: THE ACTUAL WEIGHT WAS 157,683 POUNDS. 189 00:09:14,423 --> 00:09:17,557 WELL BELOW MAXIMUM. 190 00:09:17,600 --> 00:09:19,689 Cash: LET'S CHECK THE FUEL LOGS. 191 00:09:21,952 --> 00:09:24,912 Narrator: IF THE 727 WAS FUELED IMPROPERLY, 192 00:09:24,955 --> 00:09:28,219 IT MAY HAVE BEEN DANGEROUSLY UNBALANCED ON TAKEOFF. 193 00:09:33,703 --> 00:09:36,576 Cash: SO WHAT HAVE WE GOT? 194 00:09:36,619 --> 00:09:41,058 Smith: IT'S ALL FINE, NO IMBALANCE IN THE FUEL TANKS. 195 00:09:41,102 --> 00:09:42,886 Narrator: INVESTIGATORS ELIMINATE EACH OF THEIR 196 00:09:42,930 --> 00:09:46,281 INITIAL THEORIES ON THE CRASH ONE BY ONE. 197 00:09:48,326 --> 00:09:52,026 THE FAILED TAKEOFF OF 1141 REMAINS A MYSTERY. 198 00:09:54,419 --> 00:09:56,334 INVESTIGATORS FACE INTENSE PRESSURE 199 00:09:56,378 --> 00:10:00,774 TO FIND OUT WHY DELTA FLIGHT 1141 CRASHED ON TAKEOFF. 200 00:10:05,300 --> 00:10:09,478 BUT THEN A DETAIL FROM THE CRASH SITE GRABS THEIR ATTENTION. 201 00:10:09,521 --> 00:10:10,653 Cash: HEY. 202 00:10:10,697 --> 00:10:12,437 TAKE A LOOK AT THAT PHOTO. 203 00:10:14,701 --> 00:10:17,138 Investigator: IT LOOKS LIKE THE FLAPS. 204 00:10:17,181 --> 00:10:20,620 Cash: WEREN'T EXTENDED. 205 00:10:20,663 --> 00:10:22,230 Narrator: ALL COMMERCIAL AIRLINERS MUST HAVE 206 00:10:22,273 --> 00:10:25,015 THEIR WING FLAPS EXTENDED FOR TAKEOFF. 207 00:10:25,059 --> 00:10:28,018 WITHOUT THE FLAPS, THE WINGS CANNOT GENERATE ENOUGH LIFT 208 00:10:28,062 --> 00:10:30,368 TO CARRY THE PLANE SKYWARD. 209 00:10:33,458 --> 00:10:35,330 THE INVESTIGATORS SHOULD BE ABLE TO TELL 210 00:10:35,373 --> 00:10:38,725 IF THE PLANE'S FLAPS WERE ACTUALLY EXTENDED ON TAKEOFF 211 00:10:38,768 --> 00:10:41,205 BY REVIEWING THE FLIGHT DATA RECORDER. 212 00:10:43,643 --> 00:10:45,383 Cash: IS THIS IT? 213 00:10:45,427 --> 00:10:49,344 Narrator: BUT THEY DISCOVER IT'S AN OLDER MODEL. 214 00:10:49,387 --> 00:10:52,303 TO THEIR FRUSTRATION, IT'S CAPTURED VERY LITTLE DATA. 215 00:10:52,347 --> 00:10:54,958 Cash: THERE'S NO INFORMATION REGARDING THE FLAPS AT ALL. 216 00:10:56,656 --> 00:10:58,701 OKAY, YOU READY? 217 00:10:58,745 --> 00:11:00,485 Narrator: MAYBE THE COCKPIT VOICE RECORDER 218 00:11:00,529 --> 00:11:03,532 WILL PROVIDE THE ANSWERS THEY NEED. 219 00:11:03,575 --> 00:11:04,925 Controller: 1141, PREPARE TO TAXI. 220 00:11:04,968 --> 00:11:06,361 CALL ME WHEN YOU'RE READY. 221 00:11:06,404 --> 00:11:07,710 Kirkland: OKAY. 222 00:11:07,754 --> 00:11:09,625 Davis: BRAKES OFF AND TAIL STRAIGHT BACK. 223 00:11:09,669 --> 00:11:11,279 Kirkland: ROGER. 224 00:11:11,322 --> 00:11:13,194 Cash: WHEN WE FINALLY LISTENED TO THE VOICE RECORDER 225 00:11:13,237 --> 00:11:15,022 THAT AFTERNOON... 226 00:11:15,065 --> 00:11:16,458 Judd: HOPEFULLY WE'LL GET OUT OF HERE 227 00:11:16,501 --> 00:11:18,590 WHILE WE STILL HAVE TEETH IN OUR MOUTHS. 228 00:11:18,634 --> 00:11:21,202 Cash: THERE WAS SOME EXTRANEOUS CONVERSATIONS 229 00:11:21,245 --> 00:11:24,031 ON THEIR LONG TAXI OUT. 230 00:11:24,074 --> 00:11:25,728 Davis: I FORGOT TO GET MY PAYCHECK. 231 00:11:25,772 --> 00:11:27,338 DID YOU GET YOURS? 232 00:11:27,382 --> 00:11:28,775 Kirkland: YEAH, I GOT MINE. 233 00:11:28,818 --> 00:11:29,819 Cash: THEY SHOULD BE FOCUSED ON THE FLIGHT, 234 00:11:29,863 --> 00:11:32,082 NOT TALKING ABOUT PAYCHECKS. 235 00:11:32,126 --> 00:11:33,780 Narrator: INVESTIGATORS ARE DISTURBED 236 00:11:33,823 --> 00:11:37,174 BY THE CASUAL CONVERSATION IN THE COCKPIT. 237 00:11:37,218 --> 00:11:41,004 Dunn: GENTLEMEN, HOW'S IT GOING IN HERE? 238 00:11:41,048 --> 00:11:43,311 Cash: IS THAT THE FLIGHT ATTENDANT? 239 00:11:43,354 --> 00:11:45,835 AND WHAT IS SHE DOING IN THERE NOW? 240 00:11:45,879 --> 00:11:48,055 Kirkland: WHAT KIND OF BIRDS ARE THOSE? 241 00:11:48,098 --> 00:11:51,928 Davis: EGRETS OR WHATEVER YOU CALL 'EM. 242 00:11:51,972 --> 00:11:54,496 Dunn: THEY'RE COUSINS TO THE ONES BY THE SEA. 243 00:11:54,539 --> 00:11:58,326 Cash: SITTING IN THE COCKPIT TALKING ABOUT BIRDS. 244 00:11:58,369 --> 00:11:59,980 Ron Schleede: THE PILOTS ARE NOT ALLOWED TO HAVE 245 00:12:00,023 --> 00:12:03,810 NON-PERTINENT CONVERSATIONS FROM TAXI, TAKEOFF, 246 00:12:03,853 --> 00:12:06,247 UP TO 10,000 FEET. 247 00:12:06,290 --> 00:12:09,380 WE WERE PRETTY AMAZED AT THE LACK OF DISCIPLINE 248 00:12:09,424 --> 00:12:13,558 IN THE COCKPIT DURING TAXI PRIOR TO TAKEOFF. 249 00:12:13,602 --> 00:12:15,082 Kirkland: WELL, WE COULD DISCUSS THE DATING HABITS 250 00:12:15,125 --> 00:12:16,779 OF OUR FLIGHT ATTENDANTS. 251 00:12:16,823 --> 00:12:17,780 Dunn: OH! 252 00:12:17,824 --> 00:12:19,564 [CHUCKLING] 253 00:12:19,608 --> 00:12:20,957 Narrator: SO FAR, THEY'VE HEARD NOTHING 254 00:12:21,001 --> 00:12:23,177 ABOUT THE FLAP CONFIGURATION. 255 00:12:23,220 --> 00:12:26,876 BUT WHAT THEY HEAR NEXT IS A STUNNING REVELATION. 256 00:12:26,920 --> 00:12:28,008 Controller: 1141, TAXI TO POSITION 257 00:12:28,051 --> 00:12:30,271 RUNWAY ONE-EIGHT-LEFT AND HOLD. 258 00:12:30,314 --> 00:12:32,795 Kirkland: OKAY, 1141'S POSITION AND HOLD. 259 00:12:32,839 --> 00:12:35,189 Cash: HOLD UP A MINUTE. STOP. 260 00:12:35,232 --> 00:12:38,583 HERE'S WHERE THE CONTROLLER BUMPS THEM INTO FIRST POSITION. 261 00:12:40,760 --> 00:12:42,849 THEY'RE GONNA HAVE TO RUSH TO GET AIRBORNE. 262 00:12:42,892 --> 00:12:45,895 Smith: IN THE COURSE OF ABOUT 90 SECONDS, 263 00:12:45,939 --> 00:12:48,550 THEY WERE TO FINISH THE TAXI CHECKLIST, 264 00:12:48,593 --> 00:12:52,380 DO THE BEFORE-TAKEOFF CHECKLIST, AND TAKE OFF. 265 00:12:52,423 --> 00:12:53,903 THAT'S A RUSH. 266 00:12:55,687 --> 00:12:57,385 Cash: PLAY IT. 267 00:12:57,428 --> 00:13:01,084 Narrator: WERE THE PILOTS FIRST SO DISTRACTED AND THEN SO RUSHED 268 00:13:01,128 --> 00:13:02,869 THAT THEY OVERLOOKED AN ESSENTIAL ITEM 269 00:13:02,912 --> 00:13:06,655 ON THEIR CHECKLIST: EXTENDING THE FLAPS? 270 00:13:06,698 --> 00:13:08,396 Judd: SHOULDER HARNESS? Kirkland: THEY'RE ON. 271 00:13:08,439 --> 00:13:10,398 Judd: FLAPS. Kirkland: 15-15, GREEN LIGHT. 272 00:13:10,441 --> 00:13:13,009 Cash: WAIT, STOP. 273 00:13:13,053 --> 00:13:17,666 CLEAR AS DAY, FLAPS EXTENDED TO 15 FOR TAKEOFF. 274 00:13:17,709 --> 00:13:20,103 WHAT'S GOING ON HERE? 275 00:13:20,147 --> 00:13:21,496 Cash: YOU COULD GO RIGHT DOWN THE CHECKLIST, 276 00:13:21,539 --> 00:13:24,716 AND THEY, THEY GOT THEM ALL. 277 00:13:24,760 --> 00:13:26,370 Narrator: WHEN ASKED, THE CREW MAINTAINED 278 00:13:26,414 --> 00:13:31,549 THE FLAPS WERE EXTENDED, BUT INVESTIGATORS NEED PROOF. 279 00:13:31,593 --> 00:13:34,814 Cash: LET'S DIG UP THE JACKSCREWS. 280 00:13:34,857 --> 00:13:36,511 Narrator: A DEVICE CALLED A JACKSCREW 281 00:13:36,554 --> 00:13:39,035 IS AN INTEGRAL PART OF THE FLAP SYSTEM. 282 00:13:42,299 --> 00:13:46,651 AS IT TURNS, IT MOVES A NUT THAT EXTENDS OR RETRACTS THE FLAPS. 283 00:13:51,047 --> 00:13:52,048 Cash: IF THE FLAPS WERE EXTENDED, 284 00:13:52,092 --> 00:13:55,269 THIS NUT WOULD HAVE BEEN HERE. 285 00:13:55,312 --> 00:13:56,879 THAT SEALS IT. 286 00:13:56,923 --> 00:14:00,448 THOSE FLAPS WERE NEVER EXTENDED. 287 00:14:00,491 --> 00:14:02,711 Narrator: IT'S THE CONCLUSIVE EVIDENCE THEY NEED. 288 00:14:02,754 --> 00:14:06,933 THE FLAPS WERE NOT EXTENDED BEFORE TAKEOFF. 289 00:14:06,976 --> 00:14:11,241 Cash: SO WHY DID THE PILOTS THINK THEY WERE EXTENDED? 290 00:14:11,285 --> 00:14:13,983 Narrator: THE TEAM RETURNS TO THE COCKPIT RECORDING, 291 00:14:14,027 --> 00:14:17,726 HOPING TO HEAR SOMETHING THAT MIGHT EXPLAIN THE DISCREPANCY. 292 00:14:20,990 --> 00:14:23,297 Judd: SHOULDER HARNESS? Kirkland: THEY'RE ON. 293 00:14:23,340 --> 00:14:26,909 Judd: FLAPS. Kirkland: 15-15, GREEN LIGHT. 294 00:14:26,953 --> 00:14:28,345 Cash: THAT WAS FAST. 295 00:14:28,389 --> 00:14:32,132 IS HE, IS HE CHECKING OR JUST ANSWERING? 296 00:14:36,266 --> 00:14:39,139 Judd: FLAPS. Kirkland: 15-15, GREEN LIGHT. 297 00:14:39,182 --> 00:14:40,531 Cash: THERE WAS LESS THAN ONE SECOND 298 00:14:40,575 --> 00:14:43,099 BETWEEN THE FLAPS CALL AND HIS RESPONSE. 299 00:14:43,143 --> 00:14:44,492 THERE'S NO WAY HE HAD TIME TO CHECK 300 00:14:44,535 --> 00:14:47,277 AND SEE IF THE FLAPS WERE ACTUALLY OUT. 301 00:14:47,321 --> 00:14:49,540 Ritter: IT WOULD HAVE BEEN VERY DIFFICULT 302 00:14:49,584 --> 00:14:51,238 TO ACTUALLY MOVE THE FLAP LEVER 303 00:14:51,281 --> 00:14:57,635 FROM, SAY, ZERO TO 15-DEGREE DETENT THAT RAPIDLY. 304 00:14:57,679 --> 00:14:59,072 Narrator: INVESTIGATORS FINALLY KNOW 305 00:14:59,115 --> 00:15:04,251 WHAT CAUSED THE CRASH OF THE BOEING 727. 306 00:15:04,294 --> 00:15:05,861 DISTRACTING CONVERSATION 307 00:15:05,905 --> 00:15:08,864 RESULTED IN A RUSHED CHECKLIST... 308 00:15:08,908 --> 00:15:10,474 Judd: SHOULDER HARNESS? Kirkland: THEY'RE ON. 309 00:15:10,518 --> 00:15:13,086 Judd: FLAPS. Kirkland: 15-15, GREEN LIGHT. 310 00:15:13,129 --> 00:15:15,349 Narrator: LED THE PILOTS TO BELIEVE THEIR PLANE WAS READY 311 00:15:15,392 --> 00:15:18,918 FOR TAKEOFF WHEN IT WAS ANYTHING BUT. 312 00:15:21,659 --> 00:15:23,487 Davis: SOMETHING'S WRONG! 313 00:15:27,839 --> 00:15:30,320 [SCREAMING] 314 00:15:35,412 --> 00:15:39,286 Ritter: YOU HAVE TO BE TOTALLY FOCUSED ON THE TASK AT HAND. 315 00:15:39,329 --> 00:15:40,548 IF YOU'RE DOING THE CHECKLIST 316 00:15:40,591 --> 00:15:42,463 IN THE MIDDLE OF OTHER CONVERSATIONS 317 00:15:42,506 --> 00:15:45,422 THAT AREN'T RELATED TO OPERATING THE AIRPLANE, 318 00:15:45,466 --> 00:15:49,426 THEN IT'S EASY TO GET DISTRACTED AND IT'S EASY TO MISS THINGS. 319 00:15:49,470 --> 00:15:52,038 Narrator: BOTH PILOTS LOSE THEIR JOBS. 320 00:15:53,909 --> 00:15:55,911 Schleede: THE LESSONS LEARNED FROM THIS ACCIDENT 321 00:15:55,955 --> 00:15:58,479 ON COCKPIT DISCIPLINE, PROPER TRAINING, 322 00:15:58,522 --> 00:16:01,395 PROPER LEADERSHIP BY THE CAPTAIN, 323 00:16:01,438 --> 00:16:04,746 A LOT OF IMPORTANT THINGS CAME OUT OF THIS ACCIDENT. 324 00:16:04,789 --> 00:16:07,836 Narrator: NOW CREWMEMBERS MUST VISUALLY CONFIRM THE EXECUTION 325 00:16:07,879 --> 00:16:11,666 OF ALL CHECKLIST ITEMS TO HELP ENSURE THAT NONE ARE MISSED. 326 00:16:13,929 --> 00:16:15,844 Verheyden: 29 YEARS LATER, 327 00:16:15,887 --> 00:16:18,020 IT'S LIKE IT WAS YESTERDAY IT HAPPENED, 328 00:16:18,064 --> 00:16:22,503 AND IT STILL CAUSES ME TOAPPRECIATE GIVEN THE OPPORTUNITY 329 00:16:22,546 --> 00:16:24,940 TO SURVIVE SOMETHING LIKE THAT. 330 00:16:30,946 --> 00:16:32,730 Narrator: WHILE THE RULES PROHIBIT 331 00:16:32,774 --> 00:16:37,126 NON-ESSENTIAL CONVERSATION IN THE COCKPIT BELOW 10,000 FEET, 332 00:16:37,170 --> 00:16:40,303 THEY DON'T ALWAYS PREVENT PILOTS FROM BECOMING DISTRACTED. 333 00:16:40,347 --> 00:16:42,175 Bob Loft: PUT IT IN THE WRONG WAY, HUH? 334 00:16:42,218 --> 00:16:43,567 Albert Stockstill: THE ALTITUDE? WHAT? 335 00:16:43,611 --> 00:16:45,308 Loft: HEY, HEY, WHAT'S HAPPENING HERE? 336 00:16:46,831 --> 00:16:48,007 [BEEPING] 337 00:16:49,921 --> 00:16:51,445 [BEEPING] 338 00:16:51,488 --> 00:16:58,539 ♪ 339 00:17:02,108 --> 00:17:04,936 Narrator: A NEW STATE-OF-THE-ARTL-1011 TRISTAR 340 00:17:04,980 --> 00:17:07,765 IS NEARING THE END OF A 3-HOUR, 15-MINUTE FLIGHT 341 00:17:07,809 --> 00:17:11,030 FROM NEW YORK TO MIAMI INTERNATIONAL AIRPORT. 342 00:17:14,033 --> 00:17:15,991 30-YEAR VETERAN CAPTAIN BOB LOFT 343 00:17:16,035 --> 00:17:20,604 IS COMMANDING EASTERN AIRLINES FLIGHT 401. 344 00:17:20,648 --> 00:17:22,519 IT'S A THREE-PERSON CREW. 345 00:17:22,563 --> 00:17:24,347 ANOTHER OFF-DUTY MAINTENANCE EMPLOYEE 346 00:17:24,391 --> 00:17:28,090 SITS IN WITH THE PILOTS AND FLIGHT ENGINEER. 347 00:17:28,134 --> 00:17:29,483 Loft: WELCOME TO MIAMI. 348 00:17:29,526 --> 00:17:31,398 THE TEMPERATURE'S IN THE LOW SEVENTIES, 349 00:17:31,441 --> 00:17:35,489 AND IT'S A BEAUTIFUL NIGHT OUT THERE TONIGHT. 350 00:17:35,532 --> 00:17:40,363 Narrator: THERE ARE 176 PEOPLE ON BOARD TONIGHT'S FLIGHT. 351 00:17:40,407 --> 00:17:44,411 RON AND LILY INFANTINO HAVE BEEN MARRIED FOR ONLY 20 DAYS. 352 00:17:48,154 --> 00:17:50,678 Loft: GO AHEAD AND THROW 'EM OUT. 353 00:17:50,721 --> 00:17:52,158 Narrator: ON APPROACH, 354 00:17:52,201 --> 00:17:55,944 FIRST OFFICER ALBERT STOCKSTILL FLIES THE PLANE. 355 00:17:55,987 --> 00:18:00,427 FLIGHT ENGINEER DON REPO PERFORMS A LANDING CHECKLIST. 356 00:18:00,470 --> 00:18:01,515 Don Repo: RADAR. 357 00:18:01,558 --> 00:18:03,604 Loft: UP, OFF. 358 00:18:03,647 --> 00:18:05,214 Repo: HYDRAULIC PANELS CHECKED. 359 00:18:05,258 --> 00:18:06,737 Stockstill: 35, 33. 360 00:18:06,781 --> 00:18:08,087 Repo: GEAR DOWN. 361 00:18:11,916 --> 00:18:13,831 Loft: BERT, IS THAT HANDLE IN? 362 00:18:16,007 --> 00:18:17,748 Stockstill: NO NOSE GEAR. 363 00:18:17,792 --> 00:18:20,316 Narrator: THE LIGHT INDICATING THAT THE NOSE GEAR IS LOCKED 364 00:18:20,360 --> 00:18:21,970 HASN'T LIT UP. 365 00:18:22,013 --> 00:18:24,886 Loft: I'M GONNA RAISE IT BACK UP. 366 00:18:24,929 --> 00:18:26,627 Narrator: CAPTAIN LOFT KNOWS THAT IF THE GEAR 367 00:18:26,670 --> 00:18:30,021 ISN'T ALL THE WAY DOWN, THE LANDING WILL BE DISASTROUS. 368 00:18:33,721 --> 00:18:35,984 HE TRIES AGAIN. 369 00:18:36,027 --> 00:18:38,247 STILL NO LIGHT. 370 00:18:38,291 --> 00:18:40,467 BUT IS THE NOSE GEAR TRULY BROKEN, 371 00:18:40,510 --> 00:18:42,947 OR IS THE BULB MERELY BURNT OUT? 372 00:18:42,991 --> 00:18:45,254 LOFT NEEDS TO FIND OUT WHICH. 373 00:18:45,298 --> 00:18:49,171 Loft: UH, TOWER, THIS IS EASTERN 401. 374 00:18:49,215 --> 00:18:50,955 LOOKS LIKE WE'RE GONNA HAVE TO CIRCLE. 375 00:18:50,999 --> 00:18:53,567 WE DON'T HAVE A LIGHT ON OUR NOSE GEAR YET. 376 00:18:53,610 --> 00:18:56,135 Controller: EASTERN 401, ROGER. 377 00:18:56,178 --> 00:18:59,964 PULL UP, CLIMB STRAIGHT AHEAD TO 2,000. 378 00:19:00,008 --> 00:19:03,011 Narrator: AIR TRAFFIC CONTROL DIRECTS FLIGHT 401 TO CLIMB 379 00:19:03,054 --> 00:19:08,190 AND CIRCLE AWAY FROM THE AIRPORT UNTIL THE PROBLEM IS SOLVED. 380 00:19:08,234 --> 00:19:09,974 Stockstill: DO YOU WANT ME TO FLY IT, BOB? 381 00:19:10,018 --> 00:19:11,324 Loft: PUT THE AUTOPILOT ON HERE. 382 00:19:11,367 --> 00:19:13,195 Stockstill: ALRIGHT. 383 00:19:13,239 --> 00:19:15,110 Narrator: STOCKSTILL PROGRAMS THE AUTOPILOT 384 00:19:15,154 --> 00:19:17,634 TO FLY AT 2,000 FEET. 385 00:19:19,680 --> 00:19:21,377 Repo: DO YOU WANT ME TO TEST THE LIGHTS, OR NO? 386 00:19:21,421 --> 00:19:23,162 Loft: YEAH, CHECK IT. 387 00:19:25,338 --> 00:19:27,340 Narrator: FLIGHT ENGINEER REPO PERFORMS A TEST 388 00:19:27,383 --> 00:19:31,126 THAT LIGHTS UP EVERY WARNING LIGHT IN THE COCKPIT. 389 00:19:31,170 --> 00:19:34,956 THE NOSE GEAR INDICATOR LIGHT FAILS THE TEST. 390 00:19:34,999 --> 00:19:36,697 Loft: NOW SEE IF YOU CAN GET THAT LIGHT OUT. 391 00:19:36,740 --> 00:19:38,438 Stockstill: ALRIGHT. 392 00:19:38,481 --> 00:19:42,920 Narrator: LOFT DECIDES TO REMOVE THE BULB FOR A CLOSER LOOK. 393 00:19:42,964 --> 00:19:44,357 Stockstill: HAVE YOU GOT A HANDKERCHIEF OR SOMETHING 394 00:19:44,400 --> 00:19:46,010 SO I CAN GET A LITTLE BETTER GRIP ON THIS? 395 00:19:46,054 --> 00:19:47,360 Man: PULL DOWN AND TURN TO YOUR RIGHT. 396 00:19:47,403 --> 00:19:48,709 Stockstill: ANYTHING I CAN DO IT WITH? 397 00:19:48,752 --> 00:19:50,667 Man: NOW TURN TO YOUR LEFT ONE TIME. 398 00:19:50,711 --> 00:19:52,103 Loft: HEY, HEY, GET DOWN THERE 399 00:19:52,147 --> 00:19:53,975 AND SEE IF THAT DAMN NOSE WHEEL IS DOWN. 400 00:19:54,018 --> 00:19:56,151 Narrator: CAPTAIN LOFT ORDERS THE FLIGHT ENGINEER 401 00:19:56,195 --> 00:20:00,286 INTO THE ELECTRONICS BAY UNDERNEATH THE COCKPIT. 402 00:20:00,329 --> 00:20:02,244 THE ROOM, NICKNAMED THE HELL HOLE, 403 00:20:02,288 --> 00:20:03,593 HAS A WINDOW FROM WHICH 404 00:20:03,637 --> 00:20:07,118 THE FRONT LANDING GEAR CAN BE VIEWED. 405 00:20:07,162 --> 00:20:08,250 Stockstill: THIS WON'T COME OUT, BOB. 406 00:20:08,294 --> 00:20:09,556 IF I HAD A PAIR OF PLIERS, 407 00:20:09,599 --> 00:20:10,861 I COULD CUSHION IT WITH THAT KLEENEX. 408 00:20:10,905 --> 00:20:12,472 Repo: I CAN GIVE YOU A PAIR OF PLIERS, 409 00:20:12,515 --> 00:20:14,213 BUT IF YOU FORCE IT, YOU'LL BREAK IT, JUST BELIEVE ME. 410 00:20:14,256 --> 00:20:15,605 Loft: DAMN! SCREWING AROUND 411 00:20:15,649 --> 00:20:18,391 WITH A 20-CENT PIECE OF LIGHT EQUIPMENT. 412 00:20:18,434 --> 00:20:21,045 Narrator: AS THE CREW STRUGGLES TO REMOVE THE BULB, 413 00:20:21,089 --> 00:20:23,570 IN THE CABIN, PASSENGER RICHARD PRAGLUSKI 414 00:20:23,613 --> 00:20:26,181 NOTICES SOMETHING THE PILOTS HAVEN'T. 415 00:20:29,315 --> 00:20:34,189 THE PLANE IS GETTING CLOSER AND CLOSER TO THE SWAMP BELOW. 416 00:20:34,233 --> 00:20:37,105 Richard Pragluski: HE WAS STILL FAIRLY HIGH OFF THE GROUND. 417 00:20:37,148 --> 00:20:39,890 SO I WASN'T OVERLY CONCERNED. 418 00:20:39,934 --> 00:20:41,762 Narrator: CAPTAIN LOFT ASSUMES THE FLIGHT ENGINEER 419 00:20:41,805 --> 00:20:46,288 DOWN IN THE HELL HOLE WILL SOON CONFIRM THE NOSE GEAR IS LOCKED. 420 00:20:46,332 --> 00:20:49,204 HE WANTS TO RETURN TO THE AIRPORT. 421 00:20:49,248 --> 00:20:52,642 Loft: TOWER, THIS IS EASTERN 401. 422 00:20:52,686 --> 00:20:56,733 OKAY, UH, WE'D LIKE TO TURN AROUND AND COME BACK IN. 423 00:20:56,777 --> 00:21:01,608 Controller: EASTERN 401, TURN LEFT HEADING ONE-EIGHT-ZERO. 424 00:21:07,048 --> 00:21:10,225 Narrator: SUDDENLY, THE PILOTS MAKE AN ALARMING OBSERVATION. 425 00:21:10,269 --> 00:21:11,531 Stockstill: WE DID SOMETHING TO THE ALTITUDE? 426 00:21:11,574 --> 00:21:13,315 Loft: WHAT? 427 00:21:13,359 --> 00:21:14,664 Stockstill: WE'RE STILL AT 2,000, RIGHT? 428 00:21:14,708 --> 00:21:17,058 Loft: HEY, HEY, WHAT'S HAPPENING HERE? 429 00:21:17,101 --> 00:21:18,146 [BEEPING] 430 00:21:20,235 --> 00:21:21,715 [BEEPING] 431 00:21:23,325 --> 00:21:25,371 [SCREAMS] 432 00:21:25,414 --> 00:21:26,546 Ron Infantino: I SEE THE LIGHTS IN THE CABIN 433 00:21:26,589 --> 00:21:28,852 JUST FLICKERING ON AND OFF, 434 00:21:28,896 --> 00:21:30,332 AND IT WAS A VIOLENT, 435 00:21:30,376 --> 00:21:33,248 I MEAN, A VIOLENT WHIPPING SENSATION. 436 00:21:35,381 --> 00:21:37,600 THEN ALL HELL BROKE LOOSE. 437 00:21:37,644 --> 00:21:42,344 [SCREAMING] 438 00:21:42,388 --> 00:21:44,520 Pragluski: I REMEMBER THE FLASH. 439 00:21:44,564 --> 00:21:46,479 I REMEMBER THAT I TRIED BREATHING, 440 00:21:46,522 --> 00:21:48,785 AND I COULD NOT GET MY BREATH. 441 00:21:48,829 --> 00:21:50,918 AND THAT'S THE LAST THING I REMEMBER 442 00:21:50,961 --> 00:21:53,486 UNTIL I GOT UP IN THE SWAMP. 443 00:21:53,529 --> 00:21:55,923 [PEOPLE MOANING] 444 00:21:55,966 --> 00:21:57,664 Narrator: THOSE WHO SURVIVE THE IMPACT 445 00:21:57,707 --> 00:22:00,449 FIND THEMSELVES IN A LIVING NIGHTMARE. 446 00:22:05,933 --> 00:22:09,110 BOTH PILOTS AND THE FLIGHT ENGINEER ARE KILLED. 447 00:22:10,851 --> 00:22:13,636 RON INFANTINO WAS KNOCKED OUT BY THE CRASH. 448 00:22:13,680 --> 00:22:16,378 HIS NEW WIFE, LILY, WAS NOWHERE TO BE SEEN. 449 00:22:24,995 --> 00:22:28,259 MIRACULOUSLY, 77 PEOPLE SURVIVE, 450 00:22:28,303 --> 00:22:30,610 MANY SUFFERING HORRIFIC INJURIES. 451 00:22:30,653 --> 00:22:32,829 99 PEOPLE ARE KILLED. 452 00:22:32,873 --> 00:22:36,616 LILY INFANTINO IS AMONG THE VICTIMS. 453 00:22:36,659 --> 00:22:38,182 Infantino: SHE WAS JUST A WONDERFUL PERSON. 454 00:22:38,226 --> 00:22:40,097 I WAS 27 YEARS OLD, AND SHE WAS THE SAME AGE, 455 00:22:40,141 --> 00:22:44,450 AND, UH, IT WAS ACTUALLY MY FIRST LOVE. 456 00:22:44,493 --> 00:22:47,148 Narrator: SOON IT WILL BE UP TO INVESTIGATORS TO FIND OUT 457 00:22:47,191 --> 00:22:50,804 WHY FLIGHT 401 CRASHED INTO THE EVERGLADES. 458 00:22:53,023 --> 00:22:56,331 THE CRASH OF EASTERN AIRLINES FLIGHT 401 459 00:22:56,375 --> 00:22:59,639 INTO THE FLORIDA EVERGLADES IS HEADLINE NEWS AROUND THE WORLD. 460 00:23:02,511 --> 00:23:04,426 THERE'S TREMENDOUS PRESSURE ON INVESTIGATORS 461 00:23:04,470 --> 00:23:06,515 FROM THE NATIONAL TRANSPORTATION SAFETY BOARD 462 00:23:06,559 --> 00:23:09,518 TO FIND OUT WHAT HAPPENED. 463 00:23:09,562 --> 00:23:12,173 Sarah Elder: IT WAS AN ENORMOUS PUZZLE, 464 00:23:12,216 --> 00:23:15,176 BECAUSE THIS WAS THE NEWEST, THE MOST SOPHISTICATED, 465 00:23:15,219 --> 00:23:17,047 THE BEST OF THE AIRLINERS 466 00:23:17,091 --> 00:23:20,790 THAT APPARENTLY WAS IN PERFECT WORKING CONDITION. 467 00:23:20,834 --> 00:23:22,488 Narrator: THE CONDITION OF THE NOSE 468 00:23:22,531 --> 00:23:25,882 AND THE LONG TRAIL OF DEBRIS SUGGESTS TO INVESTIGATORS 469 00:23:25,926 --> 00:23:28,668 THAT THE PLANE'S DESCENT WAS SLOW AND GRADUAL 470 00:23:28,711 --> 00:23:30,670 BEFORE IT HIT THE SWAMP. 471 00:23:33,542 --> 00:23:37,328 WHILE RECOVERY TEAMS PULL PIECES OF WRECKAGE FROM THE CRASH SITE, 472 00:23:37,372 --> 00:23:40,114 INVESTIGATORS FROM THE NATIONAL TRANSPORTATION SAFETY BOARD 473 00:23:40,157 --> 00:23:43,291 SIFT THROUGH AND DOCUMENT THE DEBRIS. 474 00:23:45,336 --> 00:23:46,773 BY EXAMINING PHOTOGRAPHS 475 00:23:46,816 --> 00:23:49,558 OF THE COCKPIT INSTRUMENTS' FINAL SETTINGS, 476 00:23:49,602 --> 00:23:51,517 THEY DISCOVER THAT THE AUTOPILOT WAS SET 477 00:23:51,560 --> 00:23:54,607 TO MAINTAIN AN ALTITUDE OF 2,000 FEET. 478 00:23:56,522 --> 00:23:57,914 Loft: PUT THE AUTOPILOT ON HERE. 479 00:23:57,958 --> 00:23:59,350 Stockstill: ALRIGHT. 480 00:23:59,394 --> 00:24:03,180 Narrator: SO WHY DID THE PLANE COME DOWN? 481 00:24:03,224 --> 00:24:05,531 COULD THE AUTOPILOT HAVE MALFUNCTIONED? 482 00:24:07,533 --> 00:24:11,450 THE PLANE'S AUTOPILOT COMPUTER SURPRISINGLY SURVIVED THE CRASH. 483 00:24:13,669 --> 00:24:16,498 TO TEST IT, INVESTIGATORS INSTALL THE AUTOPILOT 484 00:24:16,542 --> 00:24:18,239 ON A DIFFERENT TRISTAR 485 00:24:18,282 --> 00:24:21,372 AND FLY THE IDENTICAL ROUTE AS FLIGHT 401. 486 00:24:24,201 --> 00:24:29,032 THIS TIME, THE AUTOPILOT HOLDS THE PLANE AT 2,000 FEET. 487 00:24:29,076 --> 00:24:31,731 SO WHY HADN'T IT ON THE NIGHT OF THE ACCIDENT? 488 00:24:36,083 --> 00:24:37,519 WITH AUTOPILOT MALFUNCTION 489 00:24:37,563 --> 00:24:40,391 SHELVED AS A POSSIBLE CAUSE OF THE CRASH, 490 00:24:40,435 --> 00:24:42,742 INVESTIGATORS TURN TO THE COCKPIT VOICE RECORDER 491 00:24:42,785 --> 00:24:44,134 FOR ANY NEW LEAD. 492 00:24:44,178 --> 00:24:47,964 Loft: UH, TOWER, THIS IS EASTERN 401. 493 00:24:48,008 --> 00:24:50,358 LOOKS LIKE WE'RE GONNA HAVE TO CIRCLE. 494 00:24:50,401 --> 00:24:54,144 WE DON'T HAVE A LIGHT ON OUR NOSE GEAR YET. 495 00:24:54,188 --> 00:24:55,798 Narrator: AS THEY CONTINUE TO LISTEN, 496 00:24:55,842 --> 00:24:59,149 THEY DISCOVER AN IMPORTANT CLUE. 497 00:24:59,193 --> 00:25:01,369 [CHIME] 498 00:25:01,412 --> 00:25:03,110 Investigator: DO YOU HEAR THAT? 499 00:25:03,153 --> 00:25:05,068 Narrator: THE ALTITUDE WARNINGS WENT OFF IN THE COCKPIT 500 00:25:05,112 --> 00:25:08,550 MOMENTS BEFORE THE CRASH. 501 00:25:08,594 --> 00:25:10,117 [CHIME] 502 00:25:10,160 --> 00:25:12,380 Investigator: HOW DID THEY MISS IT? 503 00:25:12,423 --> 00:25:15,339 Narrator: BUT FOR SOME REASON, THE ALARM IS IGNORED. 504 00:25:17,254 --> 00:25:20,780 INVESTIGATORS REVIEW ALL THE COCKPIT TRANSCRIPTS AND AUDIO 505 00:25:20,823 --> 00:25:23,739 TO TRY TO UNDERSTAND WHY THE CREW MISSED THE ALARM. 506 00:25:23,783 --> 00:25:24,740 Stockstill: I DON'T KNOW WHAT THE HELL'S HOLDING 507 00:25:24,784 --> 00:25:27,221 THAT DAMN THING IN THERE. 508 00:25:27,264 --> 00:25:28,875 Loft: PUT IT IN THE WRONG WAY, HUH? 509 00:25:28,918 --> 00:25:31,268 Stockstill: IT LOOKS SQUARE TO ME. 510 00:25:31,312 --> 00:25:33,227 Narrator: JUST BEFORE THE ALARM SOUNDED, 511 00:25:33,270 --> 00:25:36,665 THE PILOTS WERE COMPLETELY ABSORBED WITH SOMETHING ELSE-- 512 00:25:36,709 --> 00:25:39,625 THE LANDING GEAR LIGHT. 513 00:25:39,668 --> 00:25:41,931 Loft: IT'S ALWAYS SOMETHING. 514 00:25:41,975 --> 00:25:45,935 Narrator: THE PILOTS DIDN'T HEAR A PERFECTLY AUDIBLE ALARM... 515 00:25:45,979 --> 00:25:47,807 [CHIME] 516 00:25:47,850 --> 00:25:49,417 BECAUSE THEY WERE FOCUSED ENTIRELY 517 00:25:49,460 --> 00:25:52,551 ON SOLVING ANOTHER PROBLEM. 518 00:25:52,594 --> 00:25:55,075 John Nance: THAT CHIME, WHICH IS CLEARLY HEARD 519 00:25:55,118 --> 00:25:57,381 ON THE COCKPIT VOICE RECORDER, 520 00:25:57,425 --> 00:25:58,992 WAS NOT REGISTERING IN THE MINDS 521 00:25:59,035 --> 00:26:00,820 OF ALL THE MEN ON THAT FLIGHT DECK, 522 00:26:00,863 --> 00:26:02,778 NOT BECAUSE THEY WEREN'T TRYING TO PAY ATTENTION, 523 00:26:02,822 --> 00:26:07,391 BUT BECAUSE THEY WERE TUNNELED IN ON THIS ONE PROBLEM. 524 00:26:07,435 --> 00:26:09,655 Narrator: INVESTIGATORS WONDER, HOW COULD THE CREW 525 00:26:09,698 --> 00:26:13,136 GET SO DISTRACTED THAT THEY CRASHED THE PLANE? 526 00:26:13,180 --> 00:26:15,399 Nance: THEY HAD TO LOOK AT THE HUMAN BEINGS. 527 00:26:15,443 --> 00:26:17,053 THEY HAD TO LOOK AT THE INTERACTION. 528 00:26:17,097 --> 00:26:19,447 THEY HAD TO LOOK AT WHY NO ONE WAS PAYING ATTENTION 529 00:26:19,490 --> 00:26:23,103 TO THE AIRPLANE AS IT BEGAN TO CREEP OUT OF 2,000 FEET. 530 00:26:23,146 --> 00:26:25,496 Loft: HEY, HEY, WHAT'S HAPPENING HERE? 531 00:26:25,540 --> 00:26:29,152 Nance: THAT WAS SCARY TERRITORY IN 1972. 532 00:26:35,550 --> 00:26:37,770 Narrator: INVESTIGATORS SUSPECT THAT THE EASTERN CREW 533 00:26:37,813 --> 00:26:41,077 WAS SO CONFIDENT IN THEIR AUTOPILOT... 534 00:26:41,121 --> 00:26:42,557 Loft: PUT THE AUTOPILOT ON HERE. 535 00:26:42,601 --> 00:26:44,211 Stockstill: ALRIGHT. 536 00:26:44,254 --> 00:26:45,386 Narrator: THAT THEY DIDN'T MONITOR THEIR INSTRUMENTS 537 00:26:45,429 --> 00:26:48,084 AS CLOSELY AS THEY SHOULD HAVE. 538 00:26:48,128 --> 00:26:51,000 ONCE THE AUTOPILOT WAS ON, THEY BECAME SO CONSUMED 539 00:26:51,044 --> 00:26:52,785 WITH FIXING A LIGHT BULB, 540 00:26:52,828 --> 00:26:56,310 NEITHER PILOT PAID ATTENTION TO ACTUALLY FLYING THE PLANE. 541 00:26:59,226 --> 00:27:01,228 Loft: NOW SEE IF YOU CAN GET THAT LIGHT OUT. 542 00:27:01,271 --> 00:27:03,230 Stockstill: ALRIGHT. 543 00:27:03,273 --> 00:27:04,492 [CHIME] 544 00:27:04,535 --> 00:27:07,190 Narrator: BUT ONE VITAL QUESTION REMAINS. 545 00:27:09,236 --> 00:27:10,933 Investigator: WE'VE STILL GOTTA FIND OUT 546 00:27:10,977 --> 00:27:13,327 WHY THAT PLANE WENT DOWN. 547 00:27:16,547 --> 00:27:19,115 Narrator: TO BETTER UNDERSTAND WHAT THE PILOTS WERE DISCUSSING 548 00:27:19,159 --> 00:27:22,118 AT THE PRECISE MOMENT THE PLANE STARTED TO DESCEND, 549 00:27:22,162 --> 00:27:24,512 INVESTIGATORS MATCH UP THE COCKPIT VOICE RECORDER 550 00:27:24,555 --> 00:27:27,080 WITH THE FLIGHT DATA RECORDER. 551 00:27:27,123 --> 00:27:29,299 THEY MAKE A STARTLING DISCOVERY. 552 00:27:31,650 --> 00:27:36,698 AT 11:37 AND EIGHT SECONDS, THE PLANE BEGINS TO DROP, 553 00:27:36,742 --> 00:27:38,613 THE SAME TIME THE CAPTAIN GAVE INSTRUCTIONS 554 00:27:38,657 --> 00:27:40,093 TO THE FLIGHT ENGINEER 555 00:27:40,136 --> 00:27:43,966 TO CHECK THE LANDING GEAR IN THE HELL HOLE. 556 00:27:44,010 --> 00:27:45,402 Loft: HEY, HEY, GET DOWN THERE 557 00:27:45,446 --> 00:27:48,014 AND SEE IF THAT DAMN NOSE WHEEL IS DOWN. 558 00:27:48,057 --> 00:27:52,583 Narrator: THEY BELIEVE THAT WHEN CAPTAIN LOFT TURNED AROUND, 559 00:27:52,627 --> 00:27:56,718 HE ACCIDENTALLY BUMPED HIS CONTROL WHEEL 560 00:27:56,762 --> 00:27:58,285 WITH JUST ENOUGH PRESSURE 561 00:27:58,328 --> 00:28:01,680 TO DISENGAGE THE AUTOPILOT'S ALTITUDE CONTROL. 562 00:28:04,813 --> 00:28:06,597 WITHOUT THE CREW REALIZING IT, 563 00:28:06,641 --> 00:28:08,643 A SIMPLE NUDGE OF THE CONTROL WHEEL 564 00:28:08,687 --> 00:28:10,732 STARTED A GRADUAL DESCENT. 565 00:28:14,170 --> 00:28:17,173 Elder: IT WAS DETERMINED THAT OCCASIONALLY 566 00:28:17,217 --> 00:28:21,830 WITH JUST A SOFT BUMP, AUTOPILOT DISENGAGED. 567 00:28:21,874 --> 00:28:24,572 Narrator: THE CONSEQUENCE IS CATASTROPHIC. 568 00:28:27,270 --> 00:28:30,621 THE NTSB COMES TO A SOBERING CONCLUSION: 569 00:28:30,665 --> 00:28:33,581 THE PLANE CRASH WAS DUE TO PILOT ERROR. 570 00:28:36,105 --> 00:28:37,759 THE CREW WAS DISTRACTED. 571 00:28:37,803 --> 00:28:41,415 THEY MISHANDLED THE PLANE'S SOPHISTICATED AUTOMATION, 572 00:28:41,458 --> 00:28:44,026 AND THEY HADN'T BEEN PROPERLY TRAINED. 573 00:28:44,070 --> 00:28:46,812 Nance: THE PROBLEM WAS THAT WE DID NOT TEACH BOB LOFT 574 00:28:46,855 --> 00:28:49,466 OR STOCKSTILL OR ANY OF THESE FOLKS AT THE TIME 575 00:28:49,510 --> 00:28:51,512 THAT WHEN SOMETHING GOES WRONG, 576 00:28:51,555 --> 00:28:53,688 THE COMMANDER'S FIRST RESPONSIBILITY 577 00:28:53,732 --> 00:28:57,779 IS TO MAINTAIN AIRCRAFT CONTROL. 578 00:28:57,823 --> 00:29:00,173 Narrator: THE OUTCOME OF THIS ACCIDENT ALTERS THE WAY 579 00:29:00,216 --> 00:29:02,958 IN WHICH PILOTS ARE TRAINED TO HANDLE THEIR INTERACTIONS 580 00:29:03,002 --> 00:29:05,352 AT ALL STAGES OF FLIGHT. 581 00:29:08,137 --> 00:29:10,879 EVEN WHEN THERE ARE SOPHISTICATED AUTOMATED SYSTEMS 582 00:29:10,923 --> 00:29:12,794 THAT CONTROL THE PLANE, 583 00:29:12,838 --> 00:29:16,537 PILOTS MUST NOT LOSE FOCUS ON KEY PRIORITIES. 584 00:29:16,580 --> 00:29:17,625 Alexander Yablontsev: FANTASTIC. 585 00:29:17,668 --> 00:29:20,497 IT'S REALLY STATE OF THE ART. 586 00:29:20,541 --> 00:29:23,283 Narrator: BUT DISTRACTIONS COME IN MANY FORMS. 587 00:29:23,326 --> 00:29:25,111 AND IN JUST THE BLINK OF AN EYE... 588 00:29:25,154 --> 00:29:26,547 Automation: TERRAIN. 589 00:29:26,590 --> 00:29:28,679 TERRAIN, TERRAIN, TERRAIN. 590 00:29:28,723 --> 00:29:30,899 Alexander Kotchetkov: WHY IS THAT GOING OFF? 591 00:29:30,943 --> 00:29:34,294 Narrator: A SLIGHT DISTRACTION CAN TURN INTO A DISASTER. 592 00:29:37,340 --> 00:29:39,952 AT HALIM PERDANAKUSUMA INTERNATIONAL AIRPORT 593 00:29:39,995 --> 00:29:42,781 IN JAKARTA, INDONESIA, 594 00:29:42,824 --> 00:29:46,785 A DEMONSTRATION FLIGHT IS ALMOST READY FOR DEPARTURE. 595 00:29:46,828 --> 00:29:49,831 36 INVITED GUESTS ARE GETTING THE GOLD STAR TREATMENT 596 00:29:49,875 --> 00:29:53,530 ON BOARD A BRAND NEW RUSSIAN AIRCRAFT. 597 00:29:53,574 --> 00:29:57,578 THE PLANE IS A SUKHOI SUPERJET 100. 598 00:29:57,621 --> 00:29:59,145 Phil Derner: WELL, SUKHOI IS AN AIRCRAFT MANUFACTURER 599 00:29:59,188 --> 00:30:01,408 THAT'S KNOWN FOR MAKING MILITARY AIRCRAFT. 600 00:30:01,451 --> 00:30:04,715 RUSSIA HADN'T REALLY DOVE INTO COMMERCIAL AIRLINERS, 601 00:30:04,759 --> 00:30:06,065 AND THIS WAS THEIR FIRST, 602 00:30:06,108 --> 00:30:08,937 SO IT WAS KIND OF A BIG DEAL FOR THEM. 603 00:30:08,981 --> 00:30:10,069 Narrator: THIS AFTERNOON'S FLIGHT 604 00:30:10,112 --> 00:30:11,853 IS PART OF A SIX-COUNTRY TOUR 605 00:30:11,897 --> 00:30:15,422 INTRODUCING THE NEW PLANE TO THE ASIAN MARKET. 606 00:30:15,465 --> 00:30:17,816 THE PASSENGERS ARE A MIX OF POTENTIAL BUYERS 607 00:30:17,859 --> 00:30:19,165 FROM MAJOR AIRLINES 608 00:30:19,208 --> 00:30:21,950 AND JOURNALISTS WHO CAN CREATE SOME BUZZ. 609 00:30:24,083 --> 00:30:27,608 Derner: RUSSIA HAS KIND OF A POOR REPUTATION FOR SAFETY, 610 00:30:27,651 --> 00:30:29,044 SO A LOT IS AT STAKE. 611 00:30:29,088 --> 00:30:31,133 THIS IS THE BEGINNING OF THEIR REPUTATION. 612 00:30:34,093 --> 00:30:35,529 Kotchetkov: FLAPS 15. 613 00:30:35,572 --> 00:30:37,966 Yablontsev: FLAPS 15, CHECK. 614 00:30:38,010 --> 00:30:39,663 Narrator: CAPTAIN ALEXANDER YABLONTSEV 615 00:30:39,707 --> 00:30:42,449 IS SUKHOI'S CHIEF TEST PILOT. 616 00:30:42,492 --> 00:30:43,667 Kotchetkov: TRANSPONDER? 617 00:30:43,711 --> 00:30:45,147 Yablontsev: SET. 618 00:30:45,191 --> 00:30:46,801 Narrator: HE HAS MORE HOURS IN THE SUPERJET 619 00:30:46,845 --> 00:30:49,064 THAN ANY OTHER PILOT. 620 00:30:49,108 --> 00:30:51,980 Kotchetkov: BEFORE TAKEOFF, THE CHECKLIST IS COMPLETE. 621 00:30:52,024 --> 00:30:53,939 Narrator: FIRST OFFICER ALEXANDER KOTCHETKOV 622 00:30:53,982 --> 00:30:56,855 IS ALSO A SEASONED TEST PILOT. 623 00:30:56,898 --> 00:30:59,074 IN THE CABIN, AN ENGINEER AND NAVIGATOR 624 00:30:59,118 --> 00:31:02,686 MONITOR THE PLANE'S PERFORMANCE. 625 00:31:02,730 --> 00:31:07,169 Controller: SUKHOI 36801, CLEARED FOR TAKEOFF. 626 00:31:07,213 --> 00:31:09,737 Yablontsev: HERE WE GO. 627 00:31:09,780 --> 00:31:22,924 ♪ 628 00:31:22,968 --> 00:31:25,100 Narrator: THE PLAN IS TO MAKE A QUICK 30-MINUTE FLIGHT 629 00:31:25,144 --> 00:31:27,624 SOUTH TO THE RURAL AREA OF BOGOR, 630 00:31:27,668 --> 00:31:31,454 THEN RETURN BACK TO THE AIRPORT. 631 00:31:31,498 --> 00:31:33,021 Yablontsev: LADIES AND GENTLEMEN, 632 00:31:33,065 --> 00:31:36,982 SUKHOI WELCOMES YOU ON BOARD OF THE SUPERJET 100. 633 00:31:38,592 --> 00:31:41,551 Guest: THAT'S A VERY SMOOTH ASCENT. 634 00:31:41,595 --> 00:31:44,467 Narrator: A POTENTIAL CUSTOMER FROM A MAJOR INDONESIAN AIRLINE 635 00:31:44,511 --> 00:31:47,688 IS A GUEST IN THE COCKPIT TODAY. 636 00:31:47,731 --> 00:31:49,255 Derner: IN A DEMONSTRATION FLIGHT, 637 00:31:49,298 --> 00:31:51,518 THEY'RE NOT OPERATING UNDER THE SAME EXACT RULES 638 00:31:51,561 --> 00:31:53,433 AS AN AIRLINE FLIGHT. 639 00:31:53,476 --> 00:31:55,957 IT'S NOT ABNORMAL AT ALL TO INVITE ONE OF THE FOLKS UP 640 00:31:56,001 --> 00:32:00,135 AND JUST GIVE THEM THAT SPECIAL EXPERIENCE. 641 00:32:00,179 --> 00:32:01,789 Narrator: THEY FLY THE FIRST PORTION OF THE LOOP 642 00:32:01,832 --> 00:32:03,747 AT AN ALTITUDE OF 10,000 FEET 643 00:32:03,791 --> 00:32:07,229 AWAY FROM THE BUSY COMMERCIAL ROUTES. 644 00:32:07,273 --> 00:32:08,883 Flight Attendant: CHAMPAGNE, SIR? 645 00:32:11,407 --> 00:32:12,756 Narrator: MIDWAY THROUGH THE FLIGHT, 646 00:32:12,800 --> 00:32:15,063 YABLONTSEV CHANGES COURSE. 647 00:32:15,107 --> 00:32:16,586 Yablontsev: LET'S GET DOWN TO 6,000 648 00:32:16,630 --> 00:32:19,024 SO WE CAN START TO TURN BACK. 649 00:32:19,067 --> 00:32:21,548 Kotchetkov: JAKARTA CONTROL, SUKHOI 36801, 650 00:32:21,591 --> 00:32:24,594 REQUESTING DESCENT TO 6,000. 651 00:32:24,638 --> 00:32:28,598 Controller: SUKHOI 36801, CLEARED TO 6,000 FEET. 652 00:32:32,820 --> 00:32:35,562 Yablontsev: EVERYTHING IS EXACTLY WHERE IT NEEDS TO BE. 653 00:32:35,605 --> 00:32:37,999 VERY PILOT-FRIENDLY. 654 00:32:38,043 --> 00:32:39,914 Guest: IMPRESSIVE FLIGHT DECK. 655 00:32:39,958 --> 00:32:42,090 I COULD CERTAINLY GET USED TO THIS. 656 00:32:42,134 --> 00:32:43,483 Yablontsev: ALRIGHT, THEN. 657 00:32:43,526 --> 00:32:46,616 LET'S DO THE FULL ORBIT BEFORE WE RETURN. 658 00:32:46,660 --> 00:32:48,879 Narrator: THE CAPTAIN DECIDES TO PROLONG THE FLIGHT 659 00:32:48,923 --> 00:32:52,492 BY FLYING AN EXTRA 360-DEGREE ORBIT, OR LOOP, 660 00:32:52,535 --> 00:32:55,930 BEFORE HEADING BACK TO JAKARTA. 661 00:32:55,974 --> 00:32:58,628 Kotchetkov: JAKARTA CONTROL, SUKHOI 36801, 662 00:32:58,672 --> 00:33:01,022 REQUESTING RIGHT ORBIT AT 6,000. 663 00:33:01,066 --> 00:33:04,330 Derner: IT WAS JUST THEM HAVING A LITTLE BIT OF FUN. 664 00:33:04,373 --> 00:33:07,507 Controller: SUKHOI 36801, RIGHT ORBIT APPROVED. 665 00:33:09,596 --> 00:33:12,338 Narrator: TO TURN THE PLANE, YABLONTSEV WILL NEED TO INPUT 666 00:33:12,381 --> 00:33:13,817 A SERIES OF COMPASS HEADINGS 667 00:33:13,861 --> 00:33:16,168 INTO THE AUTOPILOT AT DIFFERENT TIMES. 668 00:33:22,261 --> 00:33:23,653 THE MANEUVER IS SO SMOOTH 669 00:33:23,697 --> 00:33:26,917 PASSENGERS HARDLY FEEL IT IN THE CABIN. 670 00:33:26,961 --> 00:33:29,224 Flight Attendant: WOULD YOU CARE FOR SOME RUSSIAN CAVIAR? 671 00:33:34,577 --> 00:33:35,535 Kotchetkov: DO YOU WANT TO DO ANOTHER ORBIT 672 00:33:35,578 --> 00:33:37,363 OR SHALL WE BEGIN THE APPROACH? 673 00:33:37,406 --> 00:33:39,930 Yablontsev: UH, LET'S START THE APPROACH. 674 00:33:39,974 --> 00:33:42,281 Narrator: AS THE FIRST OFFICER CHECKS HIS NAVIGATION CHART... 675 00:33:42,324 --> 00:33:43,760 Automation: TERRAIN, TERRAIN. 676 00:33:43,804 --> 00:33:46,067 Narrator: AN AUTOMATED WARNING BEGINS TO SOUND. 677 00:33:46,111 --> 00:33:47,329 Automation: TERRAIN, TERRAIN. 678 00:33:47,373 --> 00:33:48,765 Kotchetkov: WHY IS THAT GOING OFF? 679 00:33:48,809 --> 00:33:50,028 Automation: TERRAIN, TERRAIN. 680 00:33:50,071 --> 00:33:51,725 Yablontsev: MAYBE THE DATABASE. 681 00:33:51,768 --> 00:33:52,682 Automation: TERRAIN, TERRAIN. 682 00:34:00,125 --> 00:34:02,388 Narrator: MOMENTS LATER, AT THE CONTROL CENTER, 683 00:34:02,431 --> 00:34:07,219 THE SUKHOI SUPERJET VANISHES FROM RADAR. 684 00:34:07,262 --> 00:34:08,959 Controller: WHERE'D YOU GO? 685 00:34:11,005 --> 00:34:14,878 SUKHOI 36801, PLEASE COME IN. 686 00:34:16,967 --> 00:34:20,188 Narrator: FOUR CALLS LATER, THERE'S STILL NO REPLY. 687 00:34:20,232 --> 00:34:23,931 THE PLANE SHOULD HAVE LANDED BY NOW. 688 00:34:23,974 --> 00:34:28,240 Controller: SUKHOI 36801 IS OFF RADAR. 689 00:34:28,283 --> 00:34:31,721 Narrator: AUTHORITIES DECLARE AN EMERGENCY. 690 00:34:31,765 --> 00:34:33,636 THE FEAR IS THAT THE PLANE WENT DOWN 691 00:34:33,680 --> 00:34:36,552 IN THE JAGGED PEAKS OF INDONESIA'S MOUNT SALAK, 692 00:34:36,596 --> 00:34:38,163 SOUTH OF BOGOR. 693 00:34:42,993 --> 00:34:45,605 18 HOURS AFTER THE PLANE VANISHED, 694 00:34:45,648 --> 00:34:48,173 A HELICOPTER PILOT SPOTS AIRCRAFT DEBRIS 695 00:34:48,216 --> 00:34:51,306 SPILLING THOUSANDS OF FEET DOWN A CLIFF FACE. 696 00:34:55,180 --> 00:34:57,051 IT'S ONE OF THE MOST CHALLENGING LOCATIONS 697 00:34:57,095 --> 00:35:00,750 INDONESIAN CRASH INVESTIGATORS HAVE EVER FACED. 698 00:35:00,794 --> 00:35:01,838 Investigator: CRASH SITE. 699 00:35:05,755 --> 00:35:08,454 Narrator: A GROUP OF CRASH INVESTIGATORS AND MARINES 700 00:35:08,497 --> 00:35:11,674 MUST TREK UP INDONESIA'S TREACHEROUS MOUNT SALAK 701 00:35:11,718 --> 00:35:14,590 TO FIND THE WRECKAGE OF A SUKHOI SUPERJET. 702 00:35:14,634 --> 00:35:16,070 Ony Wibowo: KEEP MOVING, GUYS. 703 00:35:18,028 --> 00:35:19,378 Narrator: IT TAKES NINE HOURS, 704 00:35:19,421 --> 00:35:21,858 BUT FINALLY THEY REACH THE CRASH SITE. 705 00:35:25,035 --> 00:35:27,342 WHAT THEY FIND IS OVERWHELMING. 706 00:35:30,867 --> 00:35:32,826 Wibowo, translated: WHEN I REACHED THE SITE, 707 00:35:32,869 --> 00:35:35,785 THE SITUATION WAS QUITE SCARY. 708 00:35:35,829 --> 00:35:40,268 THERE WAS LOTS OF SMOKE AND WRECKAGE AND DEBRIS EVERYWHERE. 709 00:35:40,312 --> 00:35:44,881 IT WAS SUCH A SAD THING TO WITNESS. 710 00:35:44,925 --> 00:35:46,187 Narrator: IN THE TANGLED WRECKAGE, 711 00:35:46,231 --> 00:35:49,625 THERE'S NO HOPE OF SURVIVORS. 712 00:35:49,669 --> 00:35:52,454 TO BEGIN FINDING OUT WHAT CAUSED THIS CRASH, 713 00:35:52,498 --> 00:35:55,631 INVESTIGATORS INTERVIEW AIR TRAFFIC CONTROLLERS. 714 00:35:58,373 --> 00:36:00,854 THEY LEARN THAT THE PLANE WAS SUPPOSED TO FLY SOUTH 715 00:36:00,897 --> 00:36:04,988 TOWARDS BOGOR AND THEN TURN NORTH BACK TO JAKARTA. 716 00:36:05,032 --> 00:36:10,211 Controller: WELL, THEY WERE JUST SUPPOSED TO DO A 30-MINUTE LOOP. 717 00:36:10,255 --> 00:36:13,388 Narrator: BUT INSTEAD, IT LOOPED BACK SOUTH AGAIN 718 00:36:13,432 --> 00:36:15,260 AND HIT A MOUNTAIN. 719 00:36:17,349 --> 00:36:18,828 Mardjono Siswosuwarno: HOW DID THEY END UP OVER HERE? 720 00:36:18,872 --> 00:36:21,179 IT MAKES NO SENSE. 721 00:36:21,222 --> 00:36:25,792 Narrator: THEY CONSIDER TWO STARK POSSIBILITIES: 722 00:36:25,835 --> 00:36:28,621 EITHER THE SUKHOI'S NAVIGATION SYSTEMS FAILED 723 00:36:28,664 --> 00:36:30,971 OR THE PILOTS MADE A DEADLY ERROR. 724 00:36:33,843 --> 00:36:36,803 INVESTIGATORS WONDER IF THE CREW WAS WELL BRIEFED 725 00:36:36,846 --> 00:36:39,762 BEFORE THE FATAL FLIGHT. 726 00:36:39,806 --> 00:36:42,896 THEY CHECK IN WITH THE GROUND-HANDLING AGENT. 727 00:36:42,939 --> 00:36:44,419 Siswosuwarno: CAN YOU TELL ME 728 00:36:44,463 --> 00:36:46,639 HOW THE BRIEFING WITH THE PILOTS WENT? 729 00:36:46,682 --> 00:36:48,075 Agent: IT WENT FINE, 730 00:36:48,118 --> 00:36:51,034 EXCEPT THE PILOTS NEVER SHOWED UP. 731 00:36:51,078 --> 00:36:52,819 Narrator: INVESTIGATORS ARE SHOCKED TO LEARN 732 00:36:52,862 --> 00:36:56,126 THAT ONLY THE CHIEF NAVIGATOR ATTENDED THE BRIEFING. 733 00:36:58,041 --> 00:37:00,435 THEY ALSO DISCOVER MOUNT SALAK IS NOT MARKED 734 00:37:00,479 --> 00:37:02,263 ON THE NAVIGATION CHART, 735 00:37:02,307 --> 00:37:05,266 AND THE AGENT NEVER MENTIONED IT IN THE DISCUSSION. 736 00:37:07,703 --> 00:37:10,793 IT APPEARS THE PILOTS OF THE RUSSIAN DEMONSTRATION FLIGHT 737 00:37:10,837 --> 00:37:13,318 AREN'T ALERTED TO THE PRESENCE OF A HIGH MOUNTAIN 738 00:37:13,361 --> 00:37:16,103 NEAR THEIR ROUTE. 739 00:37:16,146 --> 00:37:17,626 BUT INVESTIGATORS WONDER, 740 00:37:17,670 --> 00:37:20,803 WHY DIDN'T THE PILOTS SEE IT DURING THE FLIGHT? 741 00:37:25,460 --> 00:37:27,506 EVERYONE WANTS THE ANSWER. 742 00:37:30,944 --> 00:37:36,341 FINALLY, THE AIRCRAFT'S BLACK BOXES ARE READY FOR ANALYSIS. 743 00:37:36,384 --> 00:37:41,259 INVESTIGATORS FOCUS IN ON THE FLIGHT DATA RECORDER FIRST. 744 00:37:41,302 --> 00:37:43,522 IT SHOWS THE PLANE'S EXACT ROUTE. 745 00:37:43,565 --> 00:37:45,785 Siswosuwarno: AS HE'S GOING SOUTHWEST, 746 00:37:45,828 --> 00:37:49,441 HE'S ON A HEADING OF 240 DEGREES. 747 00:37:49,484 --> 00:37:51,312 Narrator: IT ALSO SHOWS ALL COMPASS HEADINGS 748 00:37:51,356 --> 00:37:53,227 ENTERED BY THE PILOTS. 749 00:37:53,271 --> 00:37:55,360 Siswosuwarno: AS HE STARTS TO LOOP DOWN, 750 00:37:55,403 --> 00:37:59,277 HE CHANGES TO 333 DEGREES. 751 00:37:59,320 --> 00:38:02,323 Narrator: THAT WOULD TURN THE PLANE BACK TOWARDS JAKARTA. 752 00:38:04,282 --> 00:38:09,548 BUT THEN, INVESTIGATORS DISCOVER SOMETHING THEY CAN'T EXPLAIN. 753 00:38:09,591 --> 00:38:13,029 Wibowo: THE LAST INPUT WAS 174 HEADING SOUTH, 754 00:38:13,073 --> 00:38:16,859 OVER HERE, RIGHT HERE. 755 00:38:16,903 --> 00:38:21,168 HE SHOULD HAVE PUT IN ANOTHERINPUT HEADING BACK TO THE NORTH. 756 00:38:21,211 --> 00:38:23,910 Narrator: A COMPASS HEADING OF 174 DEGREES 757 00:38:23,953 --> 00:38:27,348 TOOK THE PLANE SOUTH INTO A MOUNTAIN. 758 00:38:27,392 --> 00:38:30,264 THE PILOT NEEDED TO INPUT AT LEAST ONE MORE HEADING 759 00:38:30,308 --> 00:38:31,526 TO TURN THE PLANE 760 00:38:31,570 --> 00:38:33,006 BACK TOWARDS THE AIRPORT. 761 00:38:37,097 --> 00:38:38,881 Siswosuwarno: THIS IS WHERE SOMETHING WENT WRONG, 762 00:38:38,925 --> 00:38:40,143 RIGHT HERE. 763 00:38:42,232 --> 00:38:43,364 READY? 764 00:38:45,235 --> 00:38:47,586 Narrator: TO LEARN MORE, INVESTIGATORS SYNCHRONIZE 765 00:38:47,629 --> 00:38:50,371 THE AUDIO FROM THE COCKPIT TO THE FLIGHT DATA 766 00:38:50,415 --> 00:38:53,766 TO CREATE A COMPREHENSIVE TIMELINE. 767 00:38:53,809 --> 00:38:55,289 Yablontsev: LET'S GET DOWN TO 6,000 768 00:38:55,333 --> 00:38:58,205 SO WE CAN START TO TURN BACK. 769 00:38:58,248 --> 00:39:00,642 Narrator: THE PLANE IS ABOUT 20 MILES SOUTH OF JAKARTA 770 00:39:00,686 --> 00:39:03,645 WHEN THE FIRST OFFICER RADIOS AIR TRAFFIC CONTROL. 771 00:39:05,821 --> 00:39:08,389 Kotchetkov: JAKARTA CONTROL, SUKHOI 36801. 772 00:39:08,433 --> 00:39:12,611 REQUESTING DESCENT TO 6,000. 773 00:39:12,654 --> 00:39:15,265 DARK CLOUD AHEAD. 774 00:39:15,309 --> 00:39:17,311 Narrator: IT'S A CRUCIAL THREE WORDS. 775 00:39:17,355 --> 00:39:19,008 Siswosuwarno: DARK CLOUDS. 776 00:39:19,052 --> 00:39:21,924 THEY PROBABLY DON'T SEE THE MOUNTAIN IN FRONT OF THEM. 777 00:39:21,968 --> 00:39:23,317 Yablontsev: ALRIGHT, THEN, 778 00:39:23,361 --> 00:39:26,276 LET'S DO THE FULL ORBIT BEFORE WE RETURN. 779 00:39:26,320 --> 00:39:29,279 Kotchetkov: JAKARTA CONTROL, SUKHOI 36801. 780 00:39:29,323 --> 00:39:33,936 REQUESTING RIGHT ORBIT AT 6,000. 781 00:39:33,980 --> 00:39:37,200 Controller: SUKHOI 36801, RIGHT ORBIT APPROVED. 782 00:39:39,246 --> 00:39:41,814 Narrator: THE PILOT HAS NOW ADDED THE ORBIT, OR LOOP, 783 00:39:41,857 --> 00:39:43,555 TO HIS FLIGHT PLAN. 784 00:39:43,598 --> 00:39:46,079 BUT FOR THE AUTOPILOT TO EXECUTE THE LOOP, 785 00:39:46,122 --> 00:39:50,039 HE NEEDS TO ADD ANOTHER COMPASS HEADING INTO THE COMPUTER. 786 00:39:50,083 --> 00:39:52,259 Yablontsev: THE FLIGHT COMPUTER DOES ALL THE WORK FOR ME. 787 00:39:52,302 --> 00:39:54,392 Siswosuwarno: I KNOW HE'S TRYING TO SHOWCASE THE PLANE, 788 00:39:54,435 --> 00:39:57,351 BUT SHOULDN'T HE FOCUS ON FLYING THE ORBIT? 789 00:39:57,395 --> 00:40:00,441 Yablontsev: EVERYTHING IS EXACTLY WHERE IT NEEDS TO BE. 790 00:40:00,485 --> 00:40:02,487 ANOTHER GREAT FEATURE IS THE TAWS. 791 00:40:02,530 --> 00:40:06,665 IT GIVES US EXCELLENT TERRAIN AWARENESS. 792 00:40:06,708 --> 00:40:10,059 Siswosuwarno: NOW HE'S SHOWING OFF THE TAWS. 793 00:40:10,103 --> 00:40:12,888 Narrator: TAWS, THE TERRAIN AWARENESS AND WARNING SYSTEM, 794 00:40:12,932 --> 00:40:16,762 USES FLIGHT DATA AND GPS TO TRACK THE PLANE'S HEADING 795 00:40:16,805 --> 00:40:18,720 AND ALERTS PILOTS WHEN THE PLANE IS AT RISK 796 00:40:18,764 --> 00:40:20,853 OF COLLIDING WITH TERRAIN. 797 00:40:23,421 --> 00:40:27,294 Ray Nurcahyo: THIS DISCUSSION TOOK ABOUT 38 SECONDS. 798 00:40:27,337 --> 00:40:29,688 Yablontsev: IT HAS PREDICTIVE HAZARD WARNING, 799 00:40:29,731 --> 00:40:32,734 AND, UH, IT'S REALLY STATE OF THE ART. 800 00:40:32,778 --> 00:40:34,606 Siswosuwarno: NOW THE PLANE IS ABOUT A THIRD OF THE WAY 801 00:40:34,649 --> 00:40:37,739 THROUGH THEIR 360-DEGREE TURN. 802 00:40:37,783 --> 00:40:41,351 Yablontsev: BUT NO PROBLEM WITH THE TERRAIN AT THIS MOMENT. 803 00:40:41,395 --> 00:40:44,529 Guest: YES, BECAUSE IT'S FLAT TERRAIN. 804 00:40:44,572 --> 00:40:47,706 Nurcahyo: THE AIRCRAFT WAS HEADING TOWARDS JAKARTA. 805 00:40:47,749 --> 00:40:49,751 THERE IS NO MOUNTAIN AHEAD. 806 00:40:49,795 --> 00:40:54,408 IT WAS ONLY FLAT AREA AND THE SEA. 807 00:40:54,452 --> 00:40:57,019 Narrator: THE PLANE CONTINUES TURNING SOUTH. 808 00:40:57,063 --> 00:40:58,499 Guest: HOW IS THE FUEL CONSUMPTION? 809 00:40:58,543 --> 00:41:00,327 Yablontsev: FANTASTIC. 810 00:41:00,370 --> 00:41:02,547 Kotchetkov: AS YOU CAN SEE, WE'VE HARDLY BURNED ANY FUEL. 811 00:41:02,590 --> 00:41:04,070 Siswosuwarno: WAIT, STOP. 812 00:41:06,202 --> 00:41:09,379 HIS LAST INPUT WAS 174. 813 00:41:09,423 --> 00:41:11,512 THAT WOULD TAKE THEM TOWARDS THE MOUNTAIN, 814 00:41:11,556 --> 00:41:14,341 AND HE NEEDS TO KEEP TURNING. 815 00:41:14,384 --> 00:41:17,475 BUT HE'S TALKING ABOUT THE ENGINES. 816 00:41:17,518 --> 00:41:20,782 Narrator: INVESTIGATORS' SUSPICIONS PROVE TO BE CORRECT. 817 00:41:20,826 --> 00:41:24,177 THE CAPTAIN IS SO DISTRACTED, HE ONLY INPUTS ENOUGH HEADINGS 818 00:41:24,220 --> 00:41:28,529 TO COMPLETE A HALF CIRCLE INSTEAD OF THE FULL 360 DEGREES. 819 00:41:28,573 --> 00:41:31,053 Yablontsev: THE FLIGHT COMPUTER DOES ALL THE WORK FOR ME. 820 00:41:31,097 --> 00:41:34,535 Siswosuwarno: HE SIMPLY FORGOT TO INPUT THE REST OF THE TURN. 821 00:41:34,579 --> 00:41:36,145 Yablontsev: LET'S START THE APPROACH. 822 00:41:36,189 --> 00:41:38,278 Narrator: THE PILOTS PREPARE FOR LANDING. 823 00:41:38,321 --> 00:41:41,020 THE CAPTAIN THINKS HE'S ON COURSE FOR THE AIRPORT 824 00:41:41,063 --> 00:41:44,284 WHEN, IN FACT, HE'S HEADING FOR DISASTER. 825 00:41:44,327 --> 00:41:46,155 Automation: TERRAIN, TERRAIN. 826 00:41:46,199 --> 00:41:48,549 TERRAIN, TERRAIN, TERRAIN. 827 00:41:48,593 --> 00:41:49,985 PULL UP. 828 00:41:50,029 --> 00:41:51,334 Siswosuwarno: THAT'S DEFINITELY THE TAWS. 829 00:41:51,378 --> 00:41:52,858 Automation: PULL UP. 830 00:41:52,901 --> 00:41:54,512 Narrator: THE COCKPIT VOICE RECORDER CONFIRMS 831 00:41:54,555 --> 00:41:58,254 THAT THE WARNING SYSTEM SOUNDED WHEN IT NEEDED TO. 832 00:41:58,298 --> 00:41:59,517 Siswosuwarno: WHY AREN'T THEY DOING ANYTHING 833 00:41:59,560 --> 00:42:01,083 ABOUT THE TERRAIN WARNING? 834 00:42:01,127 --> 00:42:03,303 Automation: TERRAIN, TERRAIN. 835 00:42:03,346 --> 00:42:05,740 Kotchetkov: WHY IS THAT GOING OFF? 836 00:42:05,784 --> 00:42:07,263 Yablontsev: MAYBE THE DATABASE. 837 00:42:07,307 --> 00:42:09,439 Siswosuwarno: WAIT! THAT'S IT. 838 00:42:09,483 --> 00:42:13,008 DATABASE, THE DATABASE. 839 00:42:13,052 --> 00:42:14,706 Narrator: THE COMPUTER'S DATABASE IS LOADED 840 00:42:14,749 --> 00:42:16,708 WITH TERRAIN INFORMATION, 841 00:42:16,751 --> 00:42:19,580 BUT THE PILOTS THINK THERE'S SOMETHING WRONG WITH IT. 842 00:42:19,624 --> 00:42:22,627 Siswosuwarno: BUT THE CAPTAIN THINKS IT IS FAULTY, 843 00:42:22,670 --> 00:42:27,588 AND HE HASN'T SEEN THE MOUNTAIN BECAUSE OF THE CLOUDS, 844 00:42:27,632 --> 00:42:30,025 AND IT'S NOT ON HIS NAVIGATION CHART. 845 00:42:30,069 --> 00:42:34,639 HE IS CONVINCED TAWS WARNING IS AN ERROR. 846 00:42:34,682 --> 00:42:37,076 Automation: TERRAIN, TERRAIN. TERRAIN, TERRAIN. 847 00:42:37,119 --> 00:42:38,468 Narrator: TO THE CAPTAIN, 848 00:42:38,512 --> 00:42:40,775 THE POTENTIALLY LIFESAVING TAWS WARNING 849 00:42:40,819 --> 00:42:43,648 IS NOTHING MORE THAN A HARSH, ANNOYING SOUND. 850 00:42:47,477 --> 00:42:49,567 THE CRASH IS NOW INEVITABLE. 851 00:42:51,786 --> 00:42:53,048 [YELLING] 852 00:42:59,925 --> 00:43:02,797 IN THEIR FINAL REPORT, INVESTIGATORS CONCLUDE 853 00:43:02,841 --> 00:43:05,626 THAT THE CREW DISREGARDED THE TAWS WARNING 854 00:43:05,670 --> 00:43:08,368 BECAUSE THEY WERE UNAWARE OF THE NEARBY MOUNTAINS. 855 00:43:08,411 --> 00:43:10,457 THEY WERE FLYING IN THE WRONG DIRECTION 856 00:43:10,500 --> 00:43:15,027 DUE TO DISTRACTIONS IN THE COCKPIT. 857 00:43:15,070 --> 00:43:18,857 IT'S A MISTAKE THAT COST THE LIVES OF 45 PEOPLE. 858 00:43:22,295 --> 00:43:25,167 EVEN THOUGH THE FEDERAL AVIATION ADMINISTRATION ESTABLISHED 859 00:43:25,211 --> 00:43:30,085 THE STERILE COCKPIT RULE IN 1981... 860 00:43:30,129 --> 00:43:33,306 Dunn: GENTLEMEN, HOW'S IT GOING IN HERE? 861 00:43:33,349 --> 00:43:35,830 Narrator: ...SOMETIMES THIS RULE WAS BROKEN. 862 00:43:35,874 --> 00:43:39,051 NOW, IT'S MORE STRICTLY ENFORCED. 863 00:43:39,094 --> 00:43:41,793 Yablontsev: HERE WE GO. 864 00:43:41,836 --> 00:43:43,795 Narrator: THE DECISION TO ENTER A COCKPIT 865 00:43:43,838 --> 00:43:45,884 MUST BE MADE VERY CAREFULLY. 866 00:43:45,927 --> 00:43:49,452 HISTORY HAS SHOWN JUST ONE SMALL DISTRACTION 867 00:43:49,496 --> 00:43:51,541 CAN LEAD TO DISASTER. 868 00:43:51,585 --> 00:43:58,592 ♪